Why did the app store disappear on my iPhone? IPhone does not log into the AppStore or why the service does not work
Every user of Apple mobile devices may encounter problems with the App Store. Sometimes connection failures occur or the App Store simply does not open. Problems with the application may appear regardless of the generation or type of device and firmware version. But every error has its own cause and, accordingly, a way to eliminate it.
Why the App Store doesn't work: causes of problems and their solutions
Problems with access and functionality in the App Store can arise for several reasons, but each of them has its own solutions that will correct the situation.
Connection failure
This problem often appears when downloading a new or updating an installed application. Before looking for the cause of the failure and the solution to this problem, you need to make sure that the firmware version you are using is not a beta version. It is known that beta versions are often unfinished and therefore can cause various problems with the functionality of the device as a whole. If you use the trial version, you will have to wait until all possible bugs are fixed by the developers and it becomes possible to update the device to a new, improved version. If the full version of the firmware is installed on board the device, but a connection failure prevents you from installing or updating applications, you need to find the cause and a way to eliminate it.
The date and time are set incorrectly
Solution: Set the correct data, or activate the automatic date and time setting function. To set the date and time manually, you need to go to “Settings” > “General” > “Date and Time” and specify the day, month, year and current time (or select the time zone). To automatically configure the data, simply activate the "Automatic" function.
Hidden information about the gadget's serial number
In the “About device” tab, in the list where IMEI, firmware version and other data should contain the serial number of the device. If it is hidden or any other information is indicated where it is displayed, the App Store server will not be able to authenticate the smartphone or tablet. This situation can only happen after updating iOS.
Solution: Perform a full factory reset. To reset, go to Settings > General > Reset > Reset all settings. It is worth noting that a reset implies the deletion of absolutely all data on the device, after which the user will be able to set up the gadget from scratch, like new. To avoid losing important data after a reset, you need to create an iCloud backup before performing the reset. To create an iCloud backup, you need to go to Settings > iCloud > Backup > Create a Backup.
Once the factory reset is complete, you can set up your gadget as new and restore data from iCloud backup.
Incorrect network settings
If you are using a Wi-Fi connection, there may be problems with the signal or Internet settings. The network administrator may have changed the settings, or Wi-Fi access may be restricted.
Solution: First you need to check whether the Internet is working; to do this, you can try to open the browser, and then load any Internet page. If nothing happens, you need to check the router, it may require a reboot, or may not work at all. You can also try disconnecting from Wi-Fi and using mobile Internet. If the problem remains, the reason is in the device itself.
Backup solution
There is one very simple method that very often solves the problem of connection failure to the App Store. Any iPhone or iPad user can easily use it. Thanks to it, you don’t have to change anything in the settings and it consists of only three steps:
Jailbreak may also be the cause of such problems. The only way to get rid of jailbreak is to restore your iPhone or iPad via iTunes. For this:
- Connect your device to your computer using a USB cable.
- Open iTunes, select your device.
- Click on the "Restore" button.
Search for applications in the App Store does not work
Recently, problems with finding applications have increasingly arisen due to Apple's technical work.
When trying to search for applications in the App Store, the programs simply do not appear in the results. This applies to absolutely all programs from social programs (Skype, Instagram, Facebook, VKontakte, Telegram and others) to services for booking tickets and hotels (Aviasales and OneTwoTrip).
But there is one feature - when you open the “Popular” section, programs appear in the search results and you can download them to your device without any problems. You can also download applications using direct links, and update purchased ones from the “Purchases” section.
The cause of its occurrence is still unknown, but it can definitely be called global, because it appears en masse, and not in isolated cases.
Solution: You just need to wait until the problem disappears on its own, since the cause of its occurrence has nothing to do with users and their devices. Usually the wait takes from 1 hour to 2 days.
Applications won't load or update
Stop downloading
If the downloaded application remains in the “Waiting to download” mode for a long time, you should stop the download process.
Solution: Click on the shortcut of the app that is waiting to download, pausing the download. Click on the app again, resuming the download process.
Airplane mode
If you are unable to download the application, you can try to resume the download process using Airplane mode.
Solution: Swipe up from the bottom of the unlocked device screen and tap on the airplane icon to activate the mode. Wait a minute and click on the same icon again.
Switching to DFU mode
If nothing helps restore the ability to download or update applications from the App Store, then it’s time to try DFU mode.
Solution: To use DFU mode you need:
- Connect the gadget to your computer and launch iTunes.
- Press and hold the Power and Home buttons at the same time for 10 seconds (the device will restart during this time), until the Apple logo appears on the screen.
- As soon as the apple appears, you need to release the Power button and continue to hold the Home button until the iTunes icon appears.
iTunes will report that the smartphone/tablet is in DFU (recovery) mode. After this, you can hold down the Power and Home buttons at the same time for about 10 seconds until it reboots.
The secret way to restore the App Store
What could be worse than problems that prevent you from downloading applications? There are many reasons for the App Store to malfunction and there are ways to solve them. But there is also a universal way to fix the problem and restore the correct operation of the Apple online store.
The secret method is little known among users of Apple products, but is still used quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: Featured, Top Charts, Browse, Search and Updates. But what’s missing is a button like “Update,” which would allow you to update the App Store itself. But the absence of such a button does not mean that you cannot update the App Store.
In order to update the App Store online store and its content, the user needs to make 10 consecutive clicks on any of the buttons located in the bottom panel (view, search, etc.). Thanks to these actions, the tab selected by the user will be forced to reload, and all the information in it will be downloaded again.
Using this method will help users avoid problems with loading descriptions on application pages, installing and updating various applications in the App Store. The method is relevant on absolutely all iOS devices, regardless of the type, generation of gadget and firmware version.
Video: force restart of the App Store
Is it possible to avoid connection failure and other errors in the App Store?
It is almost impossible to prevent errors and problems with the App Store online application store, because they arise suddenly. The only thing that can be advised to users is to regularly create iCloud backups so that if any error occurs, be prepared to reset the settings, since a reset solves most problems related to the functionality of Apple devices.
By using one of the methods to solve App Store functionality problems, each user will be able to restore the ability to download applications to their Apple gadget.
After the release of iOS 11, the logical step for me was to update iTunes to the latest version 12.7. As it turned out, this time iTunes not only did not improve, but also became worse... I call it degradation. Below I will explain what disappeared from the iTunes application on the computer and how to live with it...
There is no more App Store in iTunes!
From now on, the App Store opens only on gadgets. To find an application on your computer, you need to type its name into Google, but it no longer redirects from the application page to iTunes.
Shared files
Apple also removed the ability to manage applications from iTunes. Because of this, icon management on iPhone and iPad in iTunes has disappeared. Only the management of “Shared Files” is left, which is moved to a separate section.
Now films, books, documents and other files are entered into the corresponding programs only through this item.
How can I now transfer ipa files to iPhone/iPad/iPod Touch from my computer?
If you still have ipa files with old versions of the application that you would like to install on your iDevice, then you still have the opportunity to transfer them to the device. To do this you need:
a) open your device in iTunes.
b) drag the file from Explorer (Windows)/Finder (Mac OS) to the “On My Device” section in iTunes.
c) Wait until the ipa file is downloaded.
The same applies to ringtones, section with which disappeared too from iTunes 12.7.
Is it possible not to update to iTunes 12.7?
Theoretically, yes - no problem. But iTunes 12.7 is also designed to work correctly with devices running iOS 11.
Also in iTunes 12.7, interaction with Apple Music has been redesigned: new options have been added. We are mainly talking about the social component. You can see and listen to friends' playlists.
These are the changes...
I've been testing iOS 11 for three months, but I'm just now encountering this problem. I go to the App Store so rarely that I didn’t immediately notice the catch. Readers helped - and dozens of comments with the same question.
I'll have to answer it here, definitely upsetting some people.
What's the free app of the week?
Every week, Apple selected two good apps from the App Store - one game and one program- And made them free. The selection changed steadily and went through several redesigns of the system and the store in particular.
There was almost always something really interesting among them. For example, they repeatedly gave away an awesome photo editor Pixelmator. And the games there were often good.
Where did the free app of the week go in iOS 11?
There has been no official statement from Apple, but the facts speak for themselves. 99.9% that no more free apps of the week.
The practice of giving away games and software ended with the release of iOS 11 and the restart of the App Store. The new design could easily accommodate two blocks of this promotion - but Apple thinks differently.
Instead of this promotion, the main page of the App Store now displays initially free applications. That is, there is no longer a magical “Apple request” and a 100% discount on international software. There is simply a good game or program that was and remains “free”.
To keep track of hot discounts on interesting software, you will now either have to rely on us (seriously, subscribe to our daily updates) or use specialized services like AppShopper.
Why did Apple remove the free app of the week?
This is hardly an accident, but the reasons elude me. Same illogical.
For many, the free app of the week was the only reason to open the App Store at all. We all have the same basic set of software, and after installing it, most users don’t need anything. I know this from myself, because I stopped opening the application store at all, not to mention random downloads.
Several years ago in the iTunes Store Same gave away free weekly tracks. Yes, imagine, there was a time without Apple Music, and tracks had to be purchased or downloaded from iTunes.
Thanks to free tracks, I discovered more than two dozen cool artists and expanded my musical horizons. Although Apple selected such tracks for the audience of specific store countries, this means that nothing Russian could be counted on there.
This practice was abandoned a year before the launch of Apple Music. I then thought that applications would be next. But since then I forgot about it. And then I stopped looking at the App Store altogether, and I’m not alone.
They even used to draw banners for this cause.
Taking away the reason to look at the App Store purely for fun, Apple demotivates remaining active users.
Less interest in opening a store means fewer applications shown to potential users and fewer downloads. This means that there is even less chance for a small developer to fly to the top without investing in intrusive advertising and other “pre-rolls” on YouTube.
A strange decision, in short. Well, okay, a warm place.
Have you deleted a game or application from your iPhone or iPad and don’t know how to restore it? We tell you how to return not only the program, but also its data!
How to restore a game (application) and its data on iPhone and iPad?
Good time! It doesn’t matter whether you intentionally deleted an application or game from your device (in one of numerous ways) or it happened accidentally, you shouldn’t worry about it - you can still get it back. Moreover, you can restore both the program or game itself, and all the data that was created by the application during the process of your work with it. Which is really cool, because no one wants, for example, to start the game again when they have already reached a certain level in it. If you don’t want to, you don’t need to! Let's learn how to completely restore deleted games and applications on iPhone and iPad, let's go!
Before you begin, you must remember that all manipulations are performed under one Apple ID account. That is, if you once installed applications under one account, and now want to return them back from another, then nothing will work. A banal thing, but you never know.
How to restore a previously deleted program on iPhone and iPad
You can perform this action either directly from the device or using iTunes. Please note that you can return absolutely any application or game in this way:
- If it was paid, you do not need to pay again.
- Even if it has already been removed from the App Store, everything will still be restored.
How to do it? There are two ways.
Directly from the device
In order to make a return using your gadget, follow these steps on it sequentially:
- Find the App Store icon on your desktop and launch the store.
- In the lower right corner, click on the “Updates” icon.
- Next, select “Purchases” at the top.
- We look for what needs to be downloaded again and click on the “Cloud with an arrow” icon.
Read also
We wait a certain amount of time and that’s it! A previously deleted application or game is back on your device.
Using iTunes
You can also use iTunes for these purposes. Which will be useful if there is no access to a Wi-Fi network, and the volume of the application is large enough to download it via a mobile network. And although we have learned to get around this 100 megabyte limit, you don’t always want to spend extra money. And with a large number of previously downloaded applications, searching for the one that needs to be restored is much easier through iTunes.
How to remove AppStore
If you want to prevent applications from being downloaded from appstore on iPhone or iPad, then appstore can be disabled in settings...
Issue #14 - How to recover your Apple ID password
It also happens that you have forgotten the password for Apple ID or completely forgot your password. This is where it comes to our aid...
How to do it:
Read also
That's it, the application is back. However, when you enter the program, you see that it is “empty” and there is no data. And the game starts from the very beginning without any saves. And this, naturally, is a little different from what we were striving for. That's why we move on.
How to return all data from deleted games and applications to iPhone and iPad
Here a lot depends on where this data and saves were saved previously - two options are possible:
- On developer servers - especially important for games.
- In iCloud.
In the first case, everything is quite simple and elementary. When starting the game, you will need to enter the username and password with which you played earlier. By doing this, all achievements, results and progress achieved during the game will be loaded.
Now about iCloud. In theory, all data should also be automatically “pulled up” from the cloud immediately after installing the application. However, this may not happen. Why? There are two reasons:
By the way, many people use the gaming service from Apple - Game Center, and achieve good achievements there. It would be a shame to lose them! To restore Game Center results, just log into it using your account. You can do this by going to Settings - Game Center and entering your Apple ID there.
The best way to restore programs in iOS!
The most reliable and proven method is to restore a backup copy. Using a computer or iCloud - it doesn’t matter!
